SHIPPING & RETURNS

Shipping Policy:

• We offer shipping services to customers within the United States
• Orders are typically processed within 3-5 business days from the date of purchase.
• Shipping fees are calculated based on the destination and shipping method selected at checkout.
• Customers will receive a confirmation email with tracking information once the order has been shipped.
• Estimated delivery times may vary depending on the destination and shipping method. Typical delivery for some items such as shoes can take 15-25 days.
• Christian G'Lore is not responsible for delays caused by shipping carriers or circumstances beyond our control (e.g., weather conditions, natural disasters, holidays).

Returns Policy:

• We accept returns for items purchased from our online store within 30 days of the purchase date.
• To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.
• Returns will be accepted for the following reasons:
  • Errors caused by Christian G'Lore in the order (e.g., wrong item shipped, missing items).
  • We are not responsible for items lost or stolen during the shipping process.
• We do not accept returns for items damaged by the customer, including but not limited to:
  • Damage caused by mishandling, misuse, or improper storage.
  • Items with visible signs of wear and tear.
  • Personalized/Customized items.
• To initiate a return, please contact our customer support team at info@christiangalore.com or 314.400.8163 to request a return authorization.
• Once your return is approved, you will receive instructions on how to return the item.
• Refunds for eligible returns will be processed within 5 business days of receiving the returned item.
• Shipping costs associated with the original purchase are non-refundable, except in cases where Christian G'Lore is at fault.
• Customers are responsible for the cost of return shipping, except in cases where Christian G'Lore is at fault.